Focus Contact Center

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Focus Contact Center Overview:

Focus is leading solution for CRM. Transform all the thing, what your clients need. Also provide the solution of contact management, Lead management. Suits for the call center, telemarketing, healthcare and logistic industries. Empower the business with multi-channel contact choice.

FAQs of Focus Contact Center

Q. What are the main features of Focus Contact Center?

The key features of Focus Contact Center are as follows:

  • CRM & Sales Dashboards
  • Customer Support
  • Email Integration
  • Performance Management
  • Solution Management
  • Sales Tracking
  • Workflow Management
  • Campaign Management
  • Import & Export Data
  • Interaction Tracking
  • Sales Dashboards & Reports

Q. How much do the Focus Contact Center cost?

Cost not specify.

Free trial : Available.

Q. Who are the typical users of Focus Contact Center?

Focus Contact Center has the following typical customers: SMEs, Agencies, Enterprises.

Q. Which mobile platform does Focus Contact Center support?

Note : We are updating soon

Q. Which operating system does Focus Contact Center support?

Focus Contact Center support the following operation system : Web App

Q. What payment method does Focus Contact Center support?

Focus Contact Center support the following payment methods : Monthly.

Q. What is the deployment type?

Focus Contact Center has deployment type : Web Base.

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CRM Features
Capture Leads from Twitter/Facebooks
Email Marketing / SMS Marketing
Lead Generation
Mass Email
Lead Scoring
Survey Management
Lead Management
Simple SignOn
Social Media Integration
Attendance Tracking
Sales Pipeline Tracking
Real Time Analytics
Opportunity Management
Sales Forecasting
Invoice Generation
Import & Export Data
Email Templates
Support Management
Workflow and Automation
Notification & Reminders (SMS, Email, App)
Location Tracking
Check In/Out
Custom Report Builder
Customer type
Large enterprises
Medium business
Small Business / Startups
Deployment
SaaS
On Premise
Device supported
Windows
Android
iOS

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